I have been through a lot and want you to know how nice all the workers have been and really appreciate you all.
I just wanted to say thanks again. You did an incredible job. The painter was very nice, courteous, friendly and the room looks like it is brand new fresh out of the wrapper. He is seriously a magical space ninja. I don’t know what he eats, but I want to eat it to do as good at things as he did on this room. This may sound like a joke, but it’s not. If all your employees are like him you’ll never ever have to worry about any customer problems ever. Great guy, Great job! Thank you so very much for taking care of this so quickly and so well.
All your guys have been top notch! Courteous, prompt, informative….great crew.
Thanks for all your thoroughness and personal attention. Beverly and I are impressed with the quality workmanship from your teams. Thanks again & Have a great day!
The work is 100% done and we couldn’t be happier. I would recommend your company and the men who repaired the cabinet today were extremely helpful as well. Thank you.
Thank you for taking care of our insured. They are ecstatic with the Service and professionalism everyone in your organization provided. Thanks guys for all of the assistance you provide myself, our company and our clients.
I wanted to take a moment to thank you and Impact overall, and compliment everyone on impressive service. Throughout this process, you’ve always responded very quickly to any calls or emails, answered questions, provided requested info, etc. with responses virtually immediately. The crew today deserves as much appreciation as well. They did the job quickly and correctly. They left the premises as clean or even cleaner than when they arrived. As soon as we got home, the foreman greeted us and informed us of how the day went. Overall, the entire process has left us very impressed with Impact’s service. All too often we encounter poor service. We also routinely encounter service that meets expectations. But rarely do we encounter service that exceeds expectations and Impact has done that time and time again in this job. I will certainly recommend you any chance I get, have let our adjustor know how impressed we’ve been (he’s who referred us to you to begin with), and I work very closely with the Claims Department Director and will share with him my satisfaction. Based on our experience here, Impact should shoot to the top of their list.
Everything looks great and is a quality job! Thanks for attention to detail and if you ever need a reference for prospective clients, don’t hesitate to have them call me!
Thank you for taking good care of our clients!!!! As an agent I appreciate my clients being in good hands because that is why they have insurance and many times this may be the first claim experience they have ever had.
Our client just came in & was raving nothing but praises on the work you guys did on his roof. He was very pleased – THANKS!!!